Administartive Assistant

Highly organized and have the ability to multi-task to meet the needs of the WorkSmart Network team. The Support Staff will be knowledgeable of WIOA and the workforce system to provide network services, possess knowledge of the ASSET Database, identify'WorkSmart candidates and serve as a referral source to customers from other WorkSmart Network partners.

- Data entry skills, the ability to navigate excel spreadsheets and utilize technology to expand the availability of services.

- As customer engagement starts with appropriate referrals, the Support Staff will introduce
WorkSmart services to Resource Room customers, conduct initial assessments to identiff WIOA
eligible participants, and refer customer to the appropriate WorkSmart Network Specialists.

- Assist customers with Job Center of Wisconsin, application questions,
recoÍtmend appropriate job readiness workshops and offer partner program referrals.

- The support staff is available to WorkSmart Network Staff to provide support in person or remotely. Critical participant related information will be communicated in a timely and confidential matter.

- Knowledgeable of WIOA program eligibility and performance outcomes, therefore, helpful in initial eligibility screening interviews, data erÍry, and file organization.